Privacy Policy

1. Information we collect

• Account and profile information, including email, name, photo, biography, and interests.
• Community activity, including posts, events, errands, connections, messages, ratings, and preferences.
• A rounded neighborhood location, area label, and chosen discovery radius. Nabo does not save precise GPS location.
• Stripe payment, payout, and identity-verification references and statuses. Nabo does not store full card or bank numbers, ID images, or selfie images.
• Reports, blocks, disputes, support requests, and technical details needed to secure and improve the service.

2. How we use information

We use information to create and secure accounts; show relevant neighbors and activity; support connections and messages; process and track payments; verify identity; provide notifications; investigate reports and disputes; prevent fraud and abuse; improve Nabo; and comply with legal obligations.

3. What other members can see

Depending on the feature, signed-in members may see a member’s name, photo, biography, interests, posts, approximate area, task activity, ratings, and connection status. Messages are available to the people in that conversation and may be reviewed when necessary to investigate a report or protect the service.

4. Service providers

Nabo uses Supabase for authentication and data services, Stripe for payments and identity verification, and Apple services for maps and app distribution. These providers process information under their own policies and legal obligations. Nabo does not sell personal information or use it for third-party behavioral advertising.

5. Retention, deletion, and choices

We keep information while an account is active and as reasonably needed for payment reconciliation, fraud prevention, safety investigations, disputes, legal obligations, and backup recovery. Members can edit profile, location, and notification information, block people, submit reports, and permanently delete their account from Account & privacy on the profile page.

6. Security and children

Nabo uses access controls, encrypted connections, database security rules, and secure device storage. No online service can guarantee complete security. Nabo is not directed to children under 13. Paid errands, payouts, and identity verification are intended for adults who can legally enter the related agreements.

7. Contact and updates

We may update this policy as Nabo changes. Privacy questions, access requests, corrections, and deletion questions can be submitted through the Nabo Support Center. For community expectations, read the Community Guidelines.